Return or exchange

If there are any, hard to imagine, reasons why our product does not fullfil your expectations, you can always return it. You have for it all, long 14 days. 
According to the law, every customer buying goods via internet, has the return-right. It is worth to remember about it.  

In order to inform us, you would like to return one of our products, you will need to fill in the return form. You can find and download it from here: 

 (FORMULARZ ZWROTU TOWARU MAMATU ). 

To quickly and  efficiently go throught  the whole procedure, we will need: 

- filled in the return form with your readable signature  (POBIERZ) 

- purchase proof  - good if it is the receipt 

- the product being returned  - please bear in mind it cannot be worn, used or have any signs of useage, e.g. spots, streches, mechanical damages, smell of perfums or  others,  which might indicated the product had been used .

If you are unable to send a courier on your own, please contact us. We will generate a label for you to print yourself. The refunded amount will be reduced by the cost of return transport (PLN 14).

But ..if you are happy with the product, but chose wrong size, the best choice would be an exchange. 

It is possible, if the product had not been used and we have the needed size on stock. 

The exchange procedure is a bit easier than return, because we do not need any documents - the numer of your receipt would be enough. 

You send back the product. You pay in the logistics costs to cover the delivery of your new size and ...that's it.

mamatu

ul. Kosynierów Gdyńskich 74/2

51-687 Wrocław

500-835-853